We Work With

Individuals

First Rehab provide physiotherapy treatment to help individuals with a wide range of conditions. These include: Musculoskeletal Conditions

First Rehab also provide a range of physiotherapy services for individuals. These include: Clinic visit DSE assessments Elderly rehabilitation Equipment & Adaptations assessment Gait analysis

Referral Sources
First Rehab accepts referrals from any source. Therefore, you can refer yourself for physiotherapy treatment. Common referral sources include; self-referrals, referrals from relatives or carers, referrals from other medical professionals and referrals from a case manager or solicitor.

Insurance
First Rehab are registered providers with all leading medical insurers. If you have private medical insurance please inform the receptionist when you are arranging your assessment. We will require the name of your insurance company, your policy number and an authorisation number for your treatment. Where possible, we will liaise with your insurers and arrange for us to invoice them directly. Some insurers may require a provider reference number prior to authorising treatment. If you require any provider details please feel free to contact us. Where direct invoicing is not possible, such as with health care cash plans, we will provide printed receipts for each session which will allow you to claim back the costs.

Insurers

First Rehab provide physiotherapy for individuals on behalf of: Private Medical Insurers

Private Medical Insurance
First Rehab are registered as physiotherapy providers with all major private medical insurers. These include; Bupa, AXA PPP, Aviva, Standard Life, Cigna, WPA, and many more. First Rehab will aim to invoice your insurers directly for payment. If you have private medical insurance please inform us when arranging your initial appointment. Please have your policy details at hand, as we will require the name of the company you are insured with, your policy number and an authorisation number before arranging your appointment. A referral from your GP may be required prior to an authorisation code being provided by your insurer. We will liaise directly with your insurer to enable First Rehab to invoice them directly. Where this not possible, First Rehab will require payment directly from you and provide a receipt that you can use to claim the money back from your insurers. Some insurers may require a physiotherapy provider reference number prior to authorising treatment. If you require any provider details please feel free to contact us. Policies and procedures vary from insurer to insurer so if you have any queries please call your insurer for advice.

Personal Injury Cases
First Rehab frequently works with solicitors and case managers to provide physiotherapy treatment to injured individuals. If there is a current claim regarding your personal injury your solicitor / case manager will be able to refer you to First Rehab directly. First Rehab will invoice and liaise with your solicitor, case manager, or insurance company directly, leaving you to concentrate on your rehabilitation without worrying about any bills or costs incurred. If you have any questions regarding insurance please contact us.

Solicitors
First Rehab treat many individuals on behalf of solicitors. Our experience in this area allows us to meet the needs of both solicitors and their clients. Following instruction from a solicitor First Rehab provide: Medico-Legal Reports
 
Medico-Legal Reports
First Rehab have Expert Witness physiotherapists in every specialism of physiotherapy. All of the Medico-Legal reports produced by First Rehab are Civil Procedure Rules (CPR) Part 35 and Practice Direction 35 compliant. All of our Medico-Legal Expert Witness physiotherapists are members of the Medico-Legal Association of Chartered Physiotherapists (MLACP) and, as treating therapists as well as Expert Witnesses, are up to date with current treatment techniques, equipment and research. Curricula Vitae of appropriate experts can be provided on request. First Rehab has specialist Musculoskeletal, Neurological, Paediatric, Orthopaedic and Rheumotological Physiotherapy Experts. Our Medico-Legal physiotherapy reports can advise regarding: The claimant’s previous, present and future functional abilityThe claimant’s present and future therapy needs The claimant’s potential for improvement with appropriate rehabilitation The amount and cost of on-going physiotherapy input

How much does a report cost?
Following an initial enquiry a written quotation for a physiotherapy Medico-Legal expert assessment and report will be provided if required. This quotation will be broken down into document review, assessment, travel and report preparation costs. The cost will vary depending on the location of the client and the complexity of the case and report.

How to instruct First Rehab
Written or emailed instruction is required. Instruction must be in line with PD Part 35. The following information must be included in the instruction (if available): the capacity of appointment the services required of the expert detailed purpose of the report & issues to be addressed timescale for delivery of the report

How long will the Medico-Legal physiotherapy report take?
An initial assessment is normally undertaken within two weeks of instruction. Reports are provided within four weeks of the initial assessment.

Assessment and Treatment
First Rehab provide first class rehabilitation for individuals who have suffered an accident or injury that was no fault of their own. We can meet the needs of solicitors and their clients by providing:A written quotation for our services (emailed same day as enquiry)Clinic or home based initial assessments and treatments at a time to suit the clientA full written report following the assessment (if required). This report can include timescales for recovery, amount and frequency of treatment required, and costTreatment sessions in clinic, at home, at work, at the gym, in the hydrotherapy pool, and at schoolTreatment to supplement NHS physiotherapy services (if required) Invoices direct to the accounts department on a monthly basis Interim reports (if required) Discharge reports at the end of treatment

Our services for solicitors provide a hassle free recovery for every client. We have no waiting lists and appointments from 8am to 8pm Monday to Friday and 9am to 4pm on a Saturday. Our phyisos will do everything possible to ensure that every client reaches their potential.
 

Businesses
Whatever your business type First Rehab can help you. Our vast array of services can benefit businesses of all sizes in all industries by keeping staff at work, happy and pain free.
 
Our business physiotherapy services are designed to reduce absenteeism whilst promoting employee wellbeing and productivity. Whatever your requirements First Rehab can meet your needs. Services commonly provided for businesses include: On site physiotherapyOn site workstation assessments and reports

Ergonomic Work Station Assessments and Reports
First Rehab provide a wide variety of workstation assessments and reports for numerous purposes. Correct office is proven to have a positive effect on the health of the workforce and is reflected in the company’s overall performance. These include assessments for: Desk based computer workersCall centre workers

Every year approximately 35% of the working population in the UK suffer from back pain with a further 17% complaining of aches in their arms and legs. Work-related musculo-skeletal problems cost the UK up to 6 billion pounds each year lost production. Therefore, it is a legal necessity for employers to carry out workstation assessments (Health and Safety Display Screen Equipment Regulations 1992). Poor work station ergonomics can cause many problems. An ergonomic assessment gives the employee an individual workstation assessment and postural advice. The aim of the assessment is to identify and remove risk factors, minimising the risk of current or future health problems or reduced work performance. Risk factors may be related to working posture, the design or set up of the work area, equipment design, or simply the way in which the worker carries out a task. A list of suppliers and cost estimates will be provided wherever a change or alteration to equipment is advised.

Return to Work Programmes
First Rehab have helped many people successfully return to and maintain a normal working life, despite previously being absent from work for long periods of time. Our treatment, management and rehabilitation of patient’s work-related injuries are cost effective when compared with the business costs of absenteeism. Our Return-to-Work Rehabilitation Programme is specifically designed to help people return to all their normal daily activities after an accident or injury. The Return-to-Work programme is a combination of physiotherapy treatment, graduated exercise programmes, and graduated programme of returning to work (produced in discussion with the employer). The programme is specifically geared towards work related tasks. In this way we can achieve much more, maintain good relationships between employees and employers, and help people return to work successfully.

Posture and Back Care Classes
First Rehab provide group back care education and advice at the workplace. The outcome of the classes can be designed around the requirements of the employer and employees. These classes are aimed at educating employees and, therefore, reducing absenteeism. The classes would normally discuss the basic structure and biomechanics of the spine, potentially problematic postures and explain why these can lead to problems. Correct posture and body movement in standing and during handling is often demonstrated and practiced within the group. A programme of basic exercises can also be taught to continue with at work and home to improve spinal strength and flexibility. Employers often request that part of the class be spent discussing the management of common injuries within the particular workplace, such as acute lower back/neck pain.

Sports Injuries

Home visit Medico-Legal Occupational health On-site physiotherapy

Physiotherapy Return to work Road traffic accident / Injury at work Surgical rehabilitation

Assessment and Treatment

Solicitors and Case Managers - Personal Injury Cases

relevant court orders schedule of loss other background information advise party / parties responsible for the payment of fees

relevant GP and hospital records expert reports (all present & updated in the future) witness statements particulars of claim and defence

Factory based workers Packers

Microscope workers Production line workers